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ProAV warranties

Christie standard limited warranties - Professional AV products

The following warranty periods apply to ProAV Products purchased from Christie® or a Reseller on or after the Effective Date:

ProAV products

Warranty period

3-chip DLP® projectors (including Christie RGB pure laser projectors)

3 years

1-chip DLP projectors (lamp-based)

3 years

1-chip DLP projectors (laser phosphor)
(models DWU630-GS, D13WU2-HS, D16WU-HS, D20WU-HS, 4K7-HS, 4K10-HS, Captiva and Inspire Series with part number ending in -01: DWU500S, DWU760-iS, DWU760A-iS, DWU860-iS, DWU960-iS, and DWU960ST-iS)

3 years or 20,000 hours of operation, whichever occurs first

1-chip DLP projectors (laser phosphor)
(models 4K860-iS, 4K860A-iS, DWU880-GS, DWU880A-GS, DWU1100-GS, DWU1100A-GS, DWU1400-GS, DWU1400A-GS, DWU15-HS, DWU15A-HS, DWU19-HS, DWU19A-HS, DWU23-HS , DWU23A-HS, Jazz Series, Captiva and Inspire Series with part number ending in -02 or higher: DWU500S, DWU760-iS, DWU760A-iS, DWU860-iS, DWU960-iS, and DWU960ST-iS)

5 years or 20,000 hours of operation, whichever occurs first

1-chip DLP projectors (LED)

2 years

Fiber optic bundles associated with fiber-coupled RGB laser projectors

3 years

Laser modules associated with fiber-coupled RGB laser projectors

3 years

LCD projectors (lamp-based)

3 years or 6,000 hours of operation, whichever occurs first

LCD projectors (laser phosphor)
(models LWU505ST-APS, LWU605ST-APS, LWU560-APS, LWU660-APS, LWU860-DPS and LWU1260-DPS)

5 years or 20,000 hours of operation, whichever occurs first

LCD projectors (laser phosphor)
(models LWU530-APS and LWU650-APS)

5 years or 10,000 hours of operation, whichever occurs first

LCD projectors (laser phosphor)
(models LWU755-DS, LHD878-DS, LWU900-DS and LWU1200-DS)

5 years or 15,000 hours of operation, whichever occurs first

LCD panels (including power shelves supplied therewith)

3 years

Image processors, video wall controllers, media servers and players

2 years

LED walls (including LED display controllers and power shelves supplied therewith)

3 years

Service parts

1 year

Projector accessories supplied otherwise than as an original part with the projector

1 year

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Warranty status checker

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Notes:

  • The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
  • The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
  • The product warranty status checker may not account for extended warranties.
  • For additional warranty information, please view our standard limited warranties for ProAV and Cinema.

 

Notes:

  • The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
  • The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
  • The product warranty status checker may not account for extended warranties.
  • For additional warranty information, please view our standard limited warranties for ProAV and Cinema.