Critical inventory management

Get back on track fast with expedited parts

Christie’s Critical Inventory Management (CIM) program ensures that the right parts are always in the right place at the right time. We forecast, deploy, and reserve critical spare parts at our central and forward-stocking locations for optimal positioning and 24/7/365 access. With managed parts depot support, we process 95% of all Returned Merchandise Authorizations (RMA) and ship replacements from stock within 24 hours.

Accelerated access to spare parts

Mission-critical spare parts ship immediately without RMA delay
Local access and extended hours at our forward-stocking locations
Expedited parts fulfillment accelerates case resolution and repair

Electronic RMA white-glove support

With a single call to our help desk, you can generate a claim form and authorize it electronically to receive replacement parts. We also manage the RMA process for all equipment we service directly with the original manufacturer.

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