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Christie Digital Christie Digital

Accessibility statement

Statement of Commitment 

At Christie®, we’re committed to ensuring everyone has equal access and participation. That commitment includes treating people with disabilities with respect and in a way that allows them to maintain their dignity and independence.  

We believe in inclusion and are committed to meeting the needs of people with disabilities in a timely manner. We’ll do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA). The following outlines Christie’s commitment to ensure compliance with the standards. Upon request, Christie will provide a copy of this document in an alternative accessible format.  

If you have any questions or would like to access a copy of this document, please get in touch with us at accessibility@christiedigital.com.  

Website accessibility statement 

We believe everyone deserves access to information and communication. We’re committed to digital accessibility and ensuring our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 (Level A and AA criteria) and to comply with the effective communication requirements of AODA and other applicable regulations. 

We’ve engaged Level Access, a third-party service provider, to assist us in these efforts. Their accessibility program evaluates our website on an ongoing basis according to best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. This partnership goes beyond minimum compliance requirements by making an assistive customer experience (CX) technology application available to all website users. The application is free to download and incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more. 

If you encounter any accessibility barriers on our website, we welcome your feedback to help us continue to make the website more accessible for everyone. Please get in touch with us at webmaster@christiedigital.com with any comments or feedback. 

Integrated Accessibility Standards (IASR)

Christie developed the following standards to break down barriers and increase accessibility for people with disabilities in the areas of information, communications, and employment. 

Our multi-year accessibility plan is a tool for Christie to communicate its accessibility initiatives internally and to the public. Upon request, Christie Digital will provide a copy of this plan in an accessible format.

Feedback Process  

Our goal is to meet the expectations of all customers, including those with disabilities. Comments on how well our services meet these expectations are welcome and appreciated. Comments and feedback can be communicated by telephone (1 519 741 8005) or in writing to accessibility@christiedigital.com.  

All feedback, including complaints, will be handled by Human Resources, and you can expect to hear back within ten (10) business days in the way the feedback was initially communicated.